Terms of service

1. The Service

CopyFlock is software that copies futures orders from a trading account you designate as the lead to one or more follower accounts you connect, according to settings you choose. CopyFlock does not provide trading signals, investment advice, brokerage services or account management, and does not hold or control your funds.

The Service depends on third-party platforms such as Tradovate, Rithmic and ProjectX/TopstepX. We do not control those platforms and are not responsible for their availability, pricing, rules or conduct.

2. Eligibility and your account

• You must be at least 18 years old and able to form a binding contract.
• You must give accurate information and keep your login details secure. You are responsible for all activity under your account.
• You may only connect trading accounts that you own or are authorised to operate, and you must have the right to share any credentials or API keys you provide.
• Tell us promptly at [email protected] if you believe your account has been compromised.

3. Your trading decisions and responsibilities

You alone decide what to trade on your lead account and how each follower is configured, including sizing modes, multipliers, symbol aliases, caps and protection thresholds. You are responsible for checking that your settings produce the orders you intend and for monitoring your accounts.

You are responsible for complying with the rules of any broker, platform or proprietary trading firm whose accounts you connect, including rules about trade copiers, multiple accounts, hedging and automated trading. We do not monitor or enforce those rules.

4. Subscriptions, trials and billing

• Subscriptions are priced per connected trading account, with a minimum of 2 accounts. Current prices are shown on the pricing page.
• New customers may start a 7-day free trial covering 2 accounts. A payment card is required. Unless you cancel before the trial ends, your subscription starts and your card is charged automatically.
• Subscriptions renew automatically at the end of each monthly or yearly period until cancelled. You can cancel at any time; cancellation takes effect at the end of the current period.
• Payments are processed by our payment provider. Prices exclude any taxes that may apply, which will be added where required.
• We may change prices with reasonable advance notice. Changes apply from your next renewal.
• Refunds are handled under our refund policy.

5. Acceptable use

You agree not to:

• use the Service to copy trades into accounts you do not own or are not authorised to operate;
• use the Service in breach of any law, regulation or third-party platform terms;
• interfere with, overload, reverse engineer or attempt to gain unauthorised access to the Service;
• resell or provide the Service to third parties without our written permission.

We may suspend or terminate accounts that breach these Terms or put the Service or other users at risk.

6. Availability and changes

We aim to keep the Service running continuously during market hours but do not guarantee uninterrupted or error-free operation. Copying can be delayed, partial or fail because of market conditions, connectivity, third-party platform outages, rejected orders, credential changes or other causes outside our control. We may change, add or remove features from time to time.

7. Trading risk

Futures trading involves substantial risk of loss. Copying trades multiplies exposure across accounts, so a loss on the lead can be repeated on every follower. Please read our risk disclaimer, which forms part of these Terms.

8. Disclaimers and limitation of liability

The Service is provided "as is" and "as available" without warranties of any kind, to the extent permitted by law. To the maximum extent permitted by law, CopyFlock is not liable for any trading losses, lost profits, failed evaluations, denied payouts or indirect, incidental or consequential damages arising from your use of the Service. Our total liability for any claim relating to the Service is limited to the fees you paid us in the three months before the event giving rise to the claim.

Nothing in these Terms limits liability that cannot be limited under applicable law.

9. Termination

You may stop using the Service and cancel your subscription at any time. We may suspend or end your access if you breach these Terms or if we stop offering the Service, in which case we will give notice where reasonably possible. On termination, copying stops and your connected accounts are disconnected.

10. Changes to these Terms

We may update these Terms. If a change is material, we will notify you by email or in the Service before it takes effect. Continuing to use the Service after that means you accept the updated Terms.

11. Contact

Questions about these Terms: [email protected].